Providers

To ensure the integrity of our residential IP addresses, we partner with reputable providers who engage in thorough verification processes to ensure that users willingly participate in their networks and have a genuine understanding of the data collection involved. By collaborating with such providers, we make sure that IP addresses come from legitimate sources.

Moreover, we enable users to earn money by participating in a peer-to-peer network, where they share the internet connection. Users receive earnings based on the amount of data traffic they contribute to the network, calculated in GBs. This approach fosters a collaborative community while allowing users to monetize their internet resources.

E.g., our partners allow people to choose the conditions under which their IP addresses could be used. 

Data protection

To safeguard the owners of residential IP addresses, we employ robust security measures, including data encryption, secure storage, and regular audits of their systems. These measures ensure that only essential data for our residential pool functionality is provided to us.

E.g., as an IP address doesn’t reveal personal information, Smartproxy's customers can’t establish a link between an IP address and an individual user.

How do we onboard users?

To prevent fraud, our customers undergo an automatic internal check during registration. If no suspicious activity is detected, they proceed through the KYC (Know Your Customer) process. Subsequently, an automated anti-fraud third-party tool provides us information about the nature of customers’ activities. Once approved, customers can make purchases for the company’s services.

In case of suspicious activity being detected, customers are required to undergo an ID verification process, which are then reviewed by a third-party ID verification tool. This part of the processensures that customers’ use cases align with Smartproxy’s policies. If approved, customers can proceed with their purchase; if the submitted information raises doubts about the authenticity and legitimacy of their intentions, customers will receive an email explaining why they can't access the company’s services.

During the process of purchase, we use a payment processor as an intermediary between the bank and the merchant. The processor securely communicates card information between the customer’s bank and our bank, ensuring a safe payment process for customers.

Ethical Web Data Collection Initiative (EWDCI) Certified

Smartproxy proudly serves as a co-founder of the EWDCI and an accredited holder of the EWDCI Certified designation. The EWDCI is an international consortium led by industry experts in web data collection, dedicated to strengthening public trust, promoting ethical guidelines, and helping businesses make informed data aggregation choices. We stand by core principles, focusing on legality, ethics, ecosystem engagement, and social responsibility.